Legal

Privacy Policy

Effective August 26, 2026

This policy explains what data Chibsa processes, why it is needed, and how users can manage their data.

1. Data we process

• account data: username, email address, display name, and protected authentication data;
• profile and game progress: avatar, chibi, clothing, rewards, Air Kiss balance, roles, and settings;
• user content: events, venues, questions, answers, comments, photos, videos, and invitations;
• location data when the user grants permission, and coordinates of created events and venues;
• identifiers required for account features and push notifications;
• safety and moderation records, including reports, restrictions, moderator decisions, and significant action history.

2. How we use data

We use data to register and authenticate users, show nearby events, provide participation and invitation features, publish media, customize chibis, grant rewards, send notifications, support users, prevent abuse, and process deletion requests.

3. Artificial intelligence features

When a user voluntarily starts an AI event draft, typed or dictated text may be sent to an AI processing provider to create a structured draft. The draft is never published automatically and must be reviewed by the user.

4. Service providers

We may use infrastructure, storage, push notification, and AI processing providers only to the extent needed to deliver a feature. We do not sell personal data and do not use it for cross-service advertising tracking.

5. Data visibility

Event and media visibility depends on the selected access settings. The exact address of a restricted event may remain hidden until participation is approved. Users should understand that public content is visible to other service participants.

6. Retention and deletion

We retain data while the account exists or while it is needed to provide the service, maintain safety, and meet legal requirements. Users can initiate account deletion in the app. Related personal data and user content are deleted with the account, except for information that must be retained by law or to investigate abuse.

7. Managing your data

Users can edit their profile, manage location and notification permissions, delete eligible content, block users, and request account deletion. Instructions are available on the Delete Account page.

8. Security

We use technical and organizational safeguards, including encrypted connections, access controls, cryptographic password hashing, and logging of administrative actions. No transmission or storage method can guarantee absolute security.

9. Contact

For privacy questions, email headforus@gmail.com.

10. Policy changes

When this policy changes materially, we will update the effective date and notify users in the app when required.